When the vehicle stops
Roadside Assistance
Practical guidance when a breakdown or damage leaves you stranded.
Focused guidance
The immediate goal is to get out of danger, not to diagnose at the roadside.
If it is safe, move away from traffic, turn on hazard lights, and follow instructions from emergency personnel. Do not attempt roadside repairs beside active lanes or continue driving with a safety-related warning, leaking fluid, or collision damage.
Use the coverage you already have.
Your insurer, vehicle manufacturer, roadside plan, or credit-card benefit may offer assistance. Give the provider your exact location and describe whether the vehicle can move safely or needs to be towed.
Related services
Helpful answers
Questions specific to this service.
No. Roadside help addresses the immediate mobility or safety issue; a repair assessment begins once the vehicle can be inspected safely.
Share your precise location, vehicle condition, warning lights, and whether it can roll, steer, and move under its own power.
Your next step